So my plan came up for an upgrade, and my phone has been giving me issues lately, and for the most part I've been happy with vodacom. So I went online to upgrade, chose a galaxy S6 with a new package because they no longer do the plan I had. Everything goes through I get my tracking number for RAM and I'm happy.
Two days later I log on to RAM to just see where everything is at, no tracking information but the way bill is valid, so I call up vodacom just to check what's up.
The plan I applied for comes with a galaxy gear 1, now apparently it's out of stock and they are not sure they will be getting any in future. Now here's where my complaint comes in, no where on the site did it say limited stock or out of stock, I ordered the package fine, it even says my next upgrade is due in 2017. Now they want to offer me the same plan at the same price but without the galaxy gear 1.
Surely this is fraudulent?
Two days later I log on to RAM to just see where everything is at, no tracking information but the way bill is valid, so I call up vodacom just to check what's up.
The plan I applied for comes with a galaxy gear 1, now apparently it's out of stock and they are not sure they will be getting any in future. Now here's where my complaint comes in, no where on the site did it say limited stock or out of stock, I ordered the package fine, it even says my next upgrade is due in 2017. Now they want to offer me the same plan at the same price but without the galaxy gear 1.
Surely this is fraudulent?