I've been trying unsuccessfully for two week to do the above. I have a TopUp 315 which I no longer use, contract expires end of August, so I though I might as well put the unused airtime to good use, buy data bundles.
When using the website portal to purchase I receive the following error:
Service PPD10 Not Valid on package GBC
This is when selecting a once off, broadband standard bundle, I've tried various sizes, all the same error.
I was told to use the *111# option from a mobile device, all the prompts work, till the final one when you confirm, when it simply says an error has accrued. Also tried various bundle sizes, all end with same error.
I have a reference number S3-TV027-7K0MA, and I've been contact by Vcom three time, each time explaining the issue, how and when I receive the error, each time I'm promised to be called back with a solution, been 6 days now, still no solution?
When using the website portal to purchase I receive the following error:
Service PPD10 Not Valid on package GBC
This is when selecting a once off, broadband standard bundle, I've tried various sizes, all the same error.
I was told to use the *111# option from a mobile device, all the prompts work, till the final one when you confirm, when it simply says an error has accrued. Also tried various bundle sizes, all end with same error.
I have a reference number S3-TV027-7K0MA, and I've been contact by Vcom three time, each time explaining the issue, how and when I receive the error, each time I'm promised to be called back with a solution, been 6 days now, still no solution?