Hi people
Any vodacom representatives?
So I upgrade my cellphone with Vodacom 3 days ago online on Smart S. The package has 200mb of data included.
Two days ago the package changes to have an additional 500mb moving it to 700mb - which is far more favorable. I ask them if they can update my contract to that because I hadn't received anything yet.
Their response was, "No, You have to reject the phone and not sign for it. They must return it back to our offices - and then you must re-upgrade." ... Surely their systems can't be so outdated that they don't allow for changes on their side?
I rejected my Galaxy S4 from the delivery guy...
Any way to make the process go quicker or smoother?
I'll give my order # and stuff.
Any vodacom representatives?
So I upgrade my cellphone with Vodacom 3 days ago online on Smart S. The package has 200mb of data included.
Two days ago the package changes to have an additional 500mb moving it to 700mb - which is far more favorable. I ask them if they can update my contract to that because I hadn't received anything yet.
Their response was, "No, You have to reject the phone and not sign for it. They must return it back to our offices - and then you must re-upgrade." ... Surely their systems can't be so outdated that they don't allow for changes on their side?
I rejected my Galaxy S4 from the delivery guy...
Any way to make the process go quicker or smoother?
I'll give my order # and stuff.