Sometime in October/November there was an issue with my account where 2GB Recurring got added to my bill - after various back and forth, I thought this was resolved in December/January... part of this was a "data bundle" that got added to my account to say "sorry for inconvenience."
I thought that would have finally ended this month, but I just checked and I have 2.8GB of data... and its a bit confusing:
Recurring monthly 0.83GB 01 Apr 2016
Recurring monthly 2GB 01 May 2016
I'm not currently paying for this?
I really do not what to go through customer care as they have yet to respond with help.
1.) I'm not paying for these bundles (i.e. they're not being billed)
2.) I don't want reoccurring data.
3.) I don't want Vodacom to realise there has been some mistake and somehow inflate my bill by OOB rates
(I have a topup contract which currently has a balance of R1,500 because I'm not buying data)
I thought that would have finally ended this month, but I just checked and I have 2.8GB of data... and its a bit confusing:
Recurring monthly 0.83GB 01 Apr 2016
Recurring monthly 2GB 01 May 2016
I'm not currently paying for this?
I really do not what to go through customer care as they have yet to respond with help.
1.) I'm not paying for these bundles (i.e. they're not being billed)
2.) I don't want reoccurring data.
3.) I don't want Vodacom to realise there has been some mistake and somehow inflate my bill by OOB rates
(I have a topup contract which currently has a balance of R1,500 because I'm not buying data)