Itemized billing data usage KB vs MB vs GB confusion
Looking at itemized billing on My Vodacom, Latest transactions report, I find that KB shows as MB, and MB as GB, example below: Quote: 15 December 2015 09:00:38am Internet access 28min 20sec; usage...
View ArticleUnable to port from MTN to Vodacom (for the time being)
After app. 20 years with MTN I have had enough of their lousy service and didn't renew my contract. For some weeks I used MTN pre-paid - then I went to Vodacom in order to have my number ported from...
View ArticleExternal antenna direction for vodacom
Good Day, This question has been asked a lot. But how do i find my nearest vodacom tower to point my antenna at? Who can i contact at vodacom to let me know where the tower is? Thanks.
View ArticleMessage received from Vodacom
Wasn't expecting anything for free so this is actually quite funny Quote: Monday 21 December 2015 Congratulations on your new smartphone! We've given you 1Gb free for the next 3 days to download all...
View ArticleVodacom throttling torrent downloads
Are Vodacom limiting torrent download speeds or is the problem something else? I'm on an LTE contract and I get a 10-12 Mbit speed test but my torrents won't go over 200KB/s. It's been like this for a...
View ArticleItunes downloads slow
Has anyone else been experiencing very slow to nearly impossible slow downloads from itunes recently? When i vpn to work from my phone, the download speeds are normal. Almost like vodacom is limiting...
View ArticleOnly Black and Gold Samsung Galaxy S6 Edge/Plus?
Hi there! I was informed by Vodacom's call centre that Vodacom only stocks Black and Gold Samsung Galaxy S6 Edge and Edge Plus phones - NO WHITE. Does anybody know when they expect to have white stock...
View ArticleVodacom just ruined someone's christmas.
Contracts which give you "free nightowl", are the ones where the OOB shark roam, people still seem to think they work like the topup contracts. Case and point:...
View ArticleOnly 3G on iPhone 6S
Upgraded to iPhone 6S, prepaid customer for years. Did simswop to get latest 64K nano sim. Phone activated and settings done automatically APN is lte.vodacom.za, 4G selected. Still only 3G while my...
View ArticleVodacom coverage in Stellenbosch
My son is starting at Stellenbosch uni next year and I want to make sure he gets decent mobile and data coverage. Does anyone know what Vodacom's coverage is like on campus? Also, what data options do...
View ArticleContract End Date
I have a contract ending 27 Dec according to the website - but I see it's still active today. Do these things default to the end of the month for termination ?
View ArticleVodamail access problems 3 weeks running
Been battling to get into my Vodacom email for a few weeks now - a couple of calls to the call centre initially only met with a vague "try again later" and it should work. Login error appears when...
View ArticleLumia 950XL
Hi. Does anyone know when the Lumia 950/950XL will be available through the Vodacom shops. From customer care to sales at VodaWorld to the staff at the shops have no idea. Replies range from "no idea"...
View ArticleVodacom double debit
So. Vodacom decided to start the year off with a bang. Double debited my account this morning. Anyone else have the same problem? PS. Happy new year.
View ArticleJust a word of thanks to the Ock.
In the last week Ockie has helped me with so many Vodacom related queries all without any obligation at all to assist because I'm not even a direct client of his being in Cape Town and he's not making...
View ArticleUnable to create voice mailbox
I have been on Voda prepaid for the last 5 months or so. I need a voicemail box now but when I dial 121, it says I do not currently have a mailbox. The aunty says I must press 1 to create one. As soon...
View Articlerouting error + packet loss
Good day, For the past 3 weeks im having alot of packet loss especially to USA based services like skype , downloads also very slow -- getting 10kbps max on HSDPA+ connection from USA. Im in the...
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Buying a 100 MB Internet daily Data bundle
Whenever I try to load a 100MB daily data bundle it fails and I get the following: Other bundles seem to work. Attached Images
View ArticleSim Swaps - Contract peeps keep getting smoked!
I upgraded 2 of our bussines contract lines today. For one of them, a sim swap from micro to nano was required. "That will be R105 please - cash or card?" Was the line I got. I am on prepaid and I know...
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