Just want to confirm if this is the normal process. I converted a prepaid sim to contract a little over 2 years ago. The contract has since finished, and I requested it to be converted back to prepaid. This morning I got an SMS saying this has been done, but that I must RICA it to activate the service (I've got "No Service" and when trying to phone the number, it says the number doesn't exist).
The thing is, I've already gone through the RICA process before, a few years back when everyone had to do it. Is it normal to have to do RICA twice? And I just want to confirm, it's not like I've lost my number, it's just "offline" until I do the second RICA to activate it again?
The thing is, I've already gone through the RICA process before, a few years back when everyone had to do it. Is it normal to have to do RICA twice? And I just want to confirm, it's not like I've lost my number, it's just "offline" until I do the second RICA to activate it again?