I live in Morningside, 5min away from Sandton city, you'd think Vodacom would have better reception in such a central place?! No! It's been over a year since I complained about their lack of network in the area! 80% of my calls go straight to voicemail and when I do get a call, I have to run to the one corner of the house that has reception! Every time I call Vodacom customer care, they say there is a new site planned for the area, it's been over a year! Honestly! I use my contract for work and I can't receive calls! My emails and sms's are delayed, on top of all that I somehow was subscribed to some content service that I didn't agree to! I'm paying over 1k a month for what?!
I've asked to cancel for a month now, and they've been calling my husband's phone because they can't get through to mine! That's how bad it is! I'm still waiting for them to send me the details but I REFUSE to pay for cancellation! This is their issue! Network problems from when I signed this contract! I've been with Vodacom forever and this is the worst service I've experience these past 2 years!
I've asked to cancel for a month now, and they've been calling my husband's phone because they can't get through to mine! That's how bad it is! I'm still waiting for them to send me the details but I REFUSE to pay for cancellation! This is their issue! Network problems from when I signed this contract! I've been with Vodacom forever and this is the worst service I've experience these past 2 years!