a few months back bought a R99 internet starter pack from vodacom the 100meg for 12 month deal with a modem ... a week ago i decided to use it ... went in to get it all rica'ed etc ... and lo and behold was told
"sorry u took too long to use so the number was recycled and you cant get the 100meg per month, we need to give you a prepaid sim and you need to recharge it yourself ... " blank sim no data no voice no sms ... nada on it
this sounds like down right robbery ... i paid for something, i should have been told if i dont use it or activiate it in time i will lose it as part of the sale ... whether it cost R10 000 or r1 ... if i bought a product that said i will get 100meg per month i expect to get that ... not to be told oh sorry if u did not use it you lost it and there is nothing we can do ... need some advise on how to approach this from a principle point of view ... its just R100 ... but principally this is just wrong ...
"sorry u took too long to use so the number was recycled and you cant get the 100meg per month, we need to give you a prepaid sim and you need to recharge it yourself ... " blank sim no data no voice no sms ... nada on it
this sounds like down right robbery ... i paid for something, i should have been told if i dont use it or activiate it in time i will lose it as part of the sale ... whether it cost R10 000 or r1 ... if i bought a product that said i will get 100meg per month i expect to get that ... not to be told oh sorry if u did not use it you lost it and there is nothing we can do ... need some advise on how to approach this from a principle point of view ... its just R100 ... but principally this is just wrong ...