Background:
I know this have been mentioned in bits and pieces in other threads, but with no definate answer.
Before throwing in the towel, I wanted to post a dedicated thread and see if this can be resolved.
I hope to get the attention of the likes of @jannievanzyl @Ockie @faniebraai to give some suggestions as how to proceed.
Jannie confirmed that both the S7 and S7Edge is supported on Vodacom for VoLTE and VoWiFi here:
https://mybroadband.co.za/vb/showthr...1#post19889494
What I want to do:
Get VoLTE and VoWiFi activated on my TELKOM bought Samsung Galaxy S7Edge.
What I did - Sim:
My sim is provisioned for both services according to Vodacom.
I tested the sim in a Vodacom S7 and VoLTE did show up.
This was before VoWiFi were activated, thus did not test it at the time.
What I did - Software/Firmware:
Putting the sim card into my phone did nothing.
Now, this can be due to it running non-Vodacom software (XFA).
So I flashed numerous versions of software downloaded from Sammobile, including the SA Vodaphone (naming on Sammobile) software.
But I could not get VoLTE to show, nor get the setting to activate VoWiFi in phone settings.
What I did - Knocking on Samsung's door:
So I thought that maybe the software on Sammobile being Vodafone, is not the actual Vodacom software, thus I consulted the Social media team, as well as Vodashop technicians.
They advised that I need to go to Samsung to load the Vodacom software.
So off I went to Samsung at Constantia Office Park next to 14th Ave.
They looked up my phone details on the system, and said that it cannot be done, since my phone is a Telkom XFA phone. They use a device and it will not 'cross-flash'. They do not use ODIN anymore.
So after 2 hours and having all the technical brains and the manager on this, the conclusion is that Samsung cannot flash the Vodacom software.
But, even if they did, they said it will not work, since the phone's IMEI number is not linked as a Vodacom phone.
The Question:
So it this the end of the road?
Is the only option to buy a phone from Vodacom?
If so, it sounds really unfair.
I am on the VIP package.
I know this have been mentioned in bits and pieces in other threads, but with no definate answer.
Before throwing in the towel, I wanted to post a dedicated thread and see if this can be resolved.
I hope to get the attention of the likes of @jannievanzyl @Ockie @faniebraai to give some suggestions as how to proceed.
Jannie confirmed that both the S7 and S7Edge is supported on Vodacom for VoLTE and VoWiFi here:
https://mybroadband.co.za/vb/showthr...1#post19889494
What I want to do:
Get VoLTE and VoWiFi activated on my TELKOM bought Samsung Galaxy S7Edge.
What I did - Sim:
My sim is provisioned for both services according to Vodacom.
I tested the sim in a Vodacom S7 and VoLTE did show up.
This was before VoWiFi were activated, thus did not test it at the time.
What I did - Software/Firmware:
Putting the sim card into my phone did nothing.
Now, this can be due to it running non-Vodacom software (XFA).
So I flashed numerous versions of software downloaded from Sammobile, including the SA Vodaphone (naming on Sammobile) software.
But I could not get VoLTE to show, nor get the setting to activate VoWiFi in phone settings.
What I did - Knocking on Samsung's door:
So I thought that maybe the software on Sammobile being Vodafone, is not the actual Vodacom software, thus I consulted the Social media team, as well as Vodashop technicians.
They advised that I need to go to Samsung to load the Vodacom software.
So off I went to Samsung at Constantia Office Park next to 14th Ave.
They looked up my phone details on the system, and said that it cannot be done, since my phone is a Telkom XFA phone. They use a device and it will not 'cross-flash'. They do not use ODIN anymore.
So after 2 hours and having all the technical brains and the manager on this, the conclusion is that Samsung cannot flash the Vodacom software.
But, even if they did, they said it will not work, since the phone's IMEI number is not linked as a Vodacom phone.
The Question:
So it this the end of the road?
Is the only option to buy a phone from Vodacom?
If so, it sounds really unfair.
I am on the VIP package.