I have noticed on several occasions that my airtime balance is being debited but with using the phone each day I recharge without keeping track on what actually debits my account.
The culprit debiting my account turned out to be Subsription Services - two of them!
I cannot recall subscribing to any of these services - I have unsubscribed from these on several occasions but they seem to auto subscribe themselves again. To unsubscribe I used the menu on *111#.
My question - Why does Vodacom not protect us from these subscriptions? I have lost hundreds of rands due to services that auto subscribe themselves. I view my Vodacom account similar to my bank account and expect to be protected against external threats.
Can you relate and what are your views?
Thanks,
William
The culprit debiting my account turned out to be Subsription Services - two of them!
I cannot recall subscribing to any of these services - I have unsubscribed from these on several occasions but they seem to auto subscribe themselves again. To unsubscribe I used the menu on *111#.
My question - Why does Vodacom not protect us from these subscriptions? I have lost hundreds of rands due to services that auto subscribe themselves. I view my Vodacom account similar to my bank account and expect to be protected against external threats.
Can you relate and what are your views?
Thanks,
William