Hi
I'm currently using Vodacom prepaid and buy a monthly data bundle. The problem is that I don't receive any sms notification when my data is about to run out. After the data runs out, it automatically use airtime for data (OOB rates) and depletes my airtime within hours, me being unaware.
Is there a way to activate the data notifications sms, and prevent data being used after the data bundle is depleted.
The call center is unable to help me. Their response:
- Sir, it is not us (Vodacom) that sends you the sms, it is send from an "automated machine". Some people receive it, some people don't. We can not help you.......
I'm currently using Vodacom prepaid and buy a monthly data bundle. The problem is that I don't receive any sms notification when my data is about to run out. After the data runs out, it automatically use airtime for data (OOB rates) and depletes my airtime within hours, me being unaware.
Is there a way to activate the data notifications sms, and prevent data being used after the data bundle is depleted.
The call center is unable to help me. Their response:
- Sir, it is not us (Vodacom) that sends you the sms, it is send from an "automated machine". Some people receive it, some people don't. We can not help you.......